The difference between Application roles and Administrative roles
There are two main Application roles in AVAIL (Publishers and Consumers), and two Administrative roles (User Admins and Billing Admins).
- Publisher – Publishers have the ability to create Channels, add or remove content from Channels (that they have created or where they have been made an editor), share channels, and edit tags.
- Consumer – Consumers can view and consume content from Channels that have been shared with them. If given permission to edit a Channel, they can also add or remove content on a per Channel basis and edit the tags.
- Dash – Setting a user to the dash will remove a user's access to the application but keep them associated to the account. A user set to the dash does not occupy a licensed seat. This is the recommended setting if you would like to assign a user as a User or Billing Admin, but they don't need access to the application.
Learn more about How to Change a User's Roles
For accounts with Single Sign-on enabled, Application roles are determined by your Active Directory. Users will automatically be given the Consumer role unless they are a member of the AVAIL Publisher group which is configured during the SSO set-up process.
- User Admin – User Admins are able to adjust administrative settings. They can add and remove users from the plan, set application roles, and manage account settings. They also have access to AVAIL Analytics.
- Billing Admin - Has access to the Billing Portal and is included in billing communications
Application roles occupy a licensed seat on a plan, administrative roles do not.
It is not required to have an application role in order to have an administrative role or vice versa.
Channels can only be seen by the Author of the Channel, and those they have shared the Channel with.
A user can only edit a Channel if they are the Author or they have been made an Editor on the Channel.