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How can I change a user’s application role?

Change whether a user is a Publisher or Consumer

There are two main user roles in AVAIL, Publishers and Consumers.

To change a user’s application role:

  1. Go to the AVAIL Manage Portal on the AVAIL website.
  2. Select the Team Members tab on the left.
  3. Select the Pencil Icon Edit User button next to the user account you would like to edit.
  4. From the Edit User menu, select which role to assign the user. 
    Note: You can also make the user an Admin by selecting the checkbox.

                Edit User Menu
  5. Click Save to finish.

AVAIL Free plans are limited to one Publisher and unlimited Consumers

SSO Enabled Plans

AVAIL Enterprise customers have the option to add and manage users through their Active Directory. 

By default, any member on your plan will be a Consumer unless added to the AVAIL Publisher group in your Active Directory.

When SSO is enabled, selecting the Team Members tab will display a message noting that the administrator has enabled Single Sign-On (SSO) for this team.

Single sign on enabled


To add an Admin if using SSO, contact support@getavail.com.