---
title: Organization Palettes FAQ
description: Common questions on the difference between personal and organization palettes.
---

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# Organization Palettes FAQ

## Common questions about a new feature in the AVAIL Desktop

### Who can promote a palette to an Organization palette?

Promotion is a **Publisher** action.

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### Can we share an Organization Palette with everyone?

Yes. Organization palettes can be shared with '**Everyone on My Plan'**.

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### Can we search inside Palettes?

Yes, but it is a **content** **name-only search** within the palette (no metadata/tag filtering like channels). Palettes are limited to **200 items**.

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### Can we add a custom image to a Palette Card?

No. Palette cards use content thumbnails only. You can choose which items appear, but you can’t upload a custom image like channel cards.

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### What happens if a Palette contains mixed file types?

Bulk loading a Palette will **skip content** for the current application. Known nuance: AutoCAD/Civil 3D bulk load may not yet bulk-load PDF/PNG (drag/drop works).

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### Can we copy/duplicate palettes?

Yes. Copying an **organization palette** creates a **personal (orange) palette** owned by the user. A publisher can then choose to promote a curated version again if needed.

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