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      Azure SSO: Multiple Matching Tokens Error

      How to fix a 'multiple matching tokens error' when using Azure SSO

      There is a quick fix if your company uses Azure for Single Sign-On (SSO) authentication, and you receive the following error message:

      "Login Error multiple_matching_tokens_detected: The cache contains multiple tokens satisfying the requirements" 

      How to Resolve the Error:

      1. Close AVAIL.
      2. In the File Explorer, go to %localappdata%\Avail.
      3. Delete the file TokenCache.dat.
      4. Relaunch AVAIL.
      5. The user will be asked to sign-in again with their Azure credentials, but after that they should be logged in automatically.