How to fix a 'multiple matching tokens error' when using Azure SSO
If your company uses Azure for Single sign-on authentication, and you receive the following error message "Login Error multiple_matching_tokens_detected: The cache contains multiple tokens satisfying the requirements," there is a quick fix.
- Close AVAIL
- In the File Explorer, go to %localappdata%\Avail
- Delete the file TokenCache.dat
- Relaunch AVAIL
- The user will be asked to sign-in again with their Azure credentials, but after that they should be logged in automatically