Flagging & Commenting Content

Video Outline:

1. Identifying Issues in Content

• When browsing Avail, users may notice content that appears incorrect, outdated, or incomplete.

• Avail provides a flag and comment system to alert team members and maintain accurate content libraries.

2. How to Flag Content

• To flag an item:

  1. Single-click the item.

  2. Click the Flag button.

  3. Leave a note describing the issue or feedback.

This creates a visible alert that other team members can review.

3. Reviewing and Managing Flagged Content

• To view flagged content:

  • Use the Filters option on any channel.

  • Check the box next to “Flagged Content.”

• Once filtered, single-click the item and open the Comments panel to read notes.

• The Comments panel can also be accessed via the Thumbnails tool.

4. Addressing and Resolving Flags

• After content has been updated or corrected, users should close the communication loop by:

  • Removing the flag once the issue is resolved.

  • Leaving an additional comment to confirm the resolution or provide context.

5. Automatic Tagging and Filtering

• Avail automatically tags all flagged content with a “Needs Attention” tag.

• This tag can be enabled from the Tags & Filters panel at the bottom of the channel page.

• Publishers can use this tag to filter results and easily locate flagged items requiring review.