The Basics

How to Add / Remove Tags in AVAIL

Written by Kent Lewis
Updated over a week ago

How to Use the Revit Tag Generator in AVAIL

Written by Kent Lewis
Updated over a week ago

Tags - Renaming, Moving, and Other Issues

What happens to the AVAIL Tags when you "edit" a file?

Written by Kent Lewis
Updated over a week ago

Email Address Verification

Written by Kent Lewis
Updated over a week ago

AVAIL Desktop - Content in Multiple Channels

Use the same piece of content in multiple channels without having to make copies!

Written by Kent Lewis
Updated over a week ago

AVAIL basic concepts and principles

What are Channels, Indexing, Metadata, Publishers, Consumers

Written by Kent Lewis
Updated over a week ago

URL's in AVAIL

Written by Kent Lewis
Updated over a week ago

The Search Experience

AVAIL Snippet

Written by Kent Lewis
Updated over a week ago

What does it mean to be "content agnostic"?

Quick overview explaining what we mean by content agnostic?

Written by Kent Lewis
Updated over a week ago

Adding and Editing Tags

AVAIL Desktop

Written by Kent Lewis
Updated over a week ago

AVAIL Drag and Drop Functionality

Quick Tutorial

Written by Kent Lewis
Updated over a week ago

What other kinds of file metadata are users able pull from files that aren't Revit?

Metadata, AVAIL, Future plans

Written by Kent Lewis
Updated over a week ago

Does AVAIL upgrade content on the fly when a more current project accesses it, or does it take standard upgrading time to the end user?

Content upgrade; bulk update

Written by Kent Lewis
Updated over a week ago

How to delete a channel?

Delete channel

Written by Kent Lewis
Updated over a week ago

We have SSO as an Enterprise customer why am I prompted to log into AVAIL?

SSO, active directory, log-in

Written by Kent Lewis
Updated over a week ago

We are an Enterprise customer using SSO, where do I find the AVAIL installers?

Executables, MSI, installers, Enterprise, AVAIL

Written by Kent Lewis
Updated over a week ago

Getting Started Guide

AVAIL getting started

Written by Kent Lewis
Updated over a week ago

Troubleshooting Syncing

Spinner keeps spinning

Written by Kent Lewis
Updated over a week ago

Installing AVAIL

Installation instructions

Written by Kent Lewis
Updated over a week ago

Changing Download Location

Customize where your files are stored for each channel or marketplace.

Written by Kent Lewis
Updated over a week ago

Custom Thumbnails

I want to create better thumbnails

Written by Kent Lewis
Updated over a week ago

Can I control what gets displayed in the Filters Panel?

Hiding values, managing tags, filter panel

Written by Kent Lewis
Updated over a week ago

Thumbnails for PDF's

I want better PDF thumbnails, custom thumbnails, Bluebeam, Adobe

Written by Kent Lewis
Updated over a week ago

How do I add content to my Channel?

Adding content to AVAIL

Written by Kent Lewis
Updated over a week ago

How are user accounts created?

Brief description on how to add users to a plan. Adding new users.

Written by Kent Lewis
Updated over a week ago

Odd sharing behavior?

Users at the same firm sometimes cannot see content or tags, what gives?

Written by Kent Lewis
Updated over a week ago

How is AVAIL administered?

Brief discussion on account management.

Written by Kent Lewis
Updated over a week ago

How do you switch admins from one person to another?

administration, admin user

Written by Kent Lewis
Updated over a week ago

Can I use AVAIL for anything but Revit?

What files can I organize using AVAIL?

Written by Kent Lewis
Updated over a week ago

Potential client using registered account could not determine how to create a channel. The "+" sign was not a clear indicator to him that THAT was to create a channel.

Getting started, creating channels.

Written by Kent Lewis
Updated over a week ago

How do I share my Channel?

Sharing my Channel using AVAIL.

Written by Kent Lewis
Updated over a week ago

How do I create an AVAIL account?

Account setup

Written by Kent Lewis
Updated over a week ago

Occasionally AVAIL hangs and does not sync.

Sync service

Written by Kent Lewis
Updated over a week ago

Is it possible to have a bulk remove tags. At the moment I can only bulk add tags.

Bulk tag management; bulk remove

Written by Kent Lewis
Updated over a week ago

How do you control the resolution of the previews. I made a test channel and it's blurry.

General, previews, thumbnails, resolution, custom thumbnails

Written by Kent Lewis
Updated over a week ago

Checking your log files

Log files, troubleshooting,

Written by Kent Lewis
Updated over a week ago

After I index files what happens when a file moves? Will it maintain the original location or have the intelligence to know where it has been moved?

Moving files

Written by Kent Lewis
Updated over a week ago

Getting Started (full)

Here you will find answers to many of the first questions you will have about AVAIL.

Written by Kent Lewis
Updated over a week ago

I forgot my password, what now?

Password, user, reset,

Written by Kent Lewis
Updated over a week ago

Can you open the folder where files are contained (right-click to open folder)?

The file system and AVAIL

Written by Kent Lewis
Updated over a week ago

Can we access our metadata if we decide to stop using AVAIL?

Data rights

Written by Kent Lewis
Updated over a week ago

What credentials are used by the AVAIL client to access the cloud?

Security, privacy and user authorization in AVAIL

Written by Kent Lewis
Updated over a week ago

Does AVAIL require me to upload files to the cloud?

Cloud storage and AVAIL

Written by Kent Lewis
Updated over a week ago

What data is stored in the cloud and how secure is it?

Data security

Written by Kent Lewis
Updated over a week ago

What is directory service integration? What systems do you integrate with and how is it accomplished?

User management and directory services

Written by Kent Lewis
Updated over a week ago

Does AVAIL have an “offline mode”?

Network, offline mode

Written by Kent Lewis
Updated over a week ago

How does AVAIL's index metadata (cloud based) impact speed? I assume that this will also cause an issue if the internet connection goes down?

Network

Written by Kent Lewis
Updated over a week ago

Does AVAIL impact network or computer performance?

Written by Kent Lewis
Updated over a week ago

Does AVAIL require me to install any network infrastructure (i.e. servers, database files) or to move my files somewhere other than where they currently are?

AVAIL's impact on your network

Written by Kent Lewis
Updated over a week ago

Can you open the folder where files are contained (right click to open folder)?

AVAIL's impact on your file system -- NONE

Written by Kent Lewis
Updated over a week ago

Self Healing Links, Tags, Comments

“Relink” a piece of content that has been changed or moved.

Written by Kent Lewis
Updated over a week ago

Do I have to re-index a file if I’ve just modified it (ie, i’ve opened it, changed it, and re-saved in the same location without renaming it)?

Changing files in channels

Written by Kent Lewis
Updated over a week ago

What is a key value pair?

AVAIL basics, tags, metadata

Written by Kent Lewis
Updated over a week ago

Can I share files (Share Channels) with a third party using AVAIL?

Sharing files with people outside your plan.

Written by Kent Lewis
Updated over a week ago

Does it work with my cloud storage (e.g. Dropbox, S3, Box, etc.)?

External storage

Written by Kent Lewis
Updated over a week ago

Do I have to reindex the folder if I add new files to the folder?

Updating channels in AVAIL

Written by Kent Lewis
Updated over a week ago

Data (all)

All the questions and answers you might have about publishing data in AVAIL.

Written by Kent Lewis
Updated over a week ago

Can we access our metadata if we decide to stop using AVAIL?

What happens to my data if I am no longer a customer

Written by Kent Lewis
Updated over a week ago