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The Basics
The Basics
Getting Started with AVAIL
45 articles in this collection
Written by
Kent Lewis
How to delete a channel
Delete channel
Written by
Kent Lewis
Updated over a week ago
We have SSO as an Enterprise customer why am I prompted to log into AVAIL?
SSO, active directory, log-in
Written by
Kent Lewis
Updated over a week ago
We are an Enterprise customer using SSO, where do I find the AVAIL installers?
Executables, MSI, installers, Enterprise, AVAIL
Written by
Kent Lewis
Updated over a week ago
Getting Started
Getting Started Guide
AVAIL getting started
Written by
Kent Lewis
Updated over a week ago
Troubleshooting Syncing
Spinner keeps spinning
Written by
Kent Lewis
Updated over a week ago
Installing AVAIL
Installation instructions
Written by
Kent Lewis
Updated over a week ago
Changing Download Location
Customize where your files are stored for each channel or marketplace.
Written by
Kent Lewis
Updated over a week ago
Custom Thumbnails
I want to create better thumbnails
Written by
Kent Lewis
Updated over a week ago
Can I control what gets displayed in the Filters Panel?
Hiding values, managing tags, filter panel
Written by
Kent Lewis
Updated over a week ago
Thumbnails for PDF's
I want better PDF thumbnails, custom thumbnails, Bluebeam, Adobe
Written by
Kent Lewis
Updated over a week ago
How do I add content to my Channel?
Adding content to AVAIL
Written by
Kent Lewis
Updated over a week ago
How are user accounts created?
Brief description on how to add users to a plan. Adding new users.
Written by
Kent Lewis
Updated over a week ago
Odd sharing behavior?
Users at the same firm sometimes cannot see content or tags, what gives?
Written by
Kent Lewis
Updated over a week ago
How is AVAIL administered?
Brief discussion on account management.
Written by
Kent Lewis
Updated over a week ago
How do you switch admins from one person to another?
administration, admin user
Written by
Kent Lewis
Updated over a week ago
Can I use AVAIL for anything but Revit?
What files can I organize using AVAIL?
Written by
Kent Lewis
Updated over a week ago
Potential client using registered account could not determine how to create a channel. The "+" sign was not a clear indicator to him that THAT was to create a channel.
Getting started, creating channels.
Written by
Kent Lewis
Updated over a week ago
How do I share my Channel?
Sharing my Channel using AVAIL.
Written by
Kent Lewis
Updated over a week ago
How do I create an AVAIL account?
Account setup
Written by
Kent Lewis
Updated over a week ago
Occasionally AVAIL hangs and does not sync.
Sync service
Written by
Kent Lewis
Updated over a week ago
Is it possible to have a bulk remove tags. At the moment I can only bulk add tags.
Bulk tag management; bulk remove
Written by
Kent Lewis
Updated over a week ago
How do you control the resolution of the previews. I made a test channel and it's blurry.
General, previews, thumbnails, resolution, custom thumbnails
Written by
Kent Lewis
Updated over a week ago
Checking your log files
Log files, troubleshooting,
Written by
Kent Lewis
Updated over a week ago
After I index files what happens when a file moves? Will it maintain the original location or have the intelligence to know where it has been moved?
Moving files
Written by
Kent Lewis
Updated over a week ago
Getting Started (full)
Here you will find answers to many of the first questions you will have about AVAIL.
Written by
Kent Lewis
Updated over a week ago
Security & Privacy
I forgot my password, what now?
Password, user, reset,
Written by
Kent Lewis
Updated over a week ago
Can you open the folder where files are contained (right-click to open folder)?
The file system and AVAIL
Written by
Kent Lewis
Updated over a week ago
Can we access our metadata if we decide to stop using AVAIL?
Data rights
Written by
Kent Lewis
Updated over a week ago
What credentials are used by the AVAIL client to access the cloud?
Security, privacy and user authorization in AVAIL
Written by
Kent Lewis
Updated over a week ago
Does AVAIL require me to upload files to the cloud?
Cloud storage and AVAIL
Written by
Kent Lewis
Updated over a week ago
What data is stored in the cloud and how secure is it?
Data security
Written by
Kent Lewis
Updated over a week ago
Network
What is directory service integration? What systems do you integrate with and how is it accomplished?
User management and directory services
Written by
Kent Lewis
Updated over a week ago
Does AVAIL have an “offline mode”?
Network, offline mode
Written by
Kent Lewis
Updated over a week ago
How does AVAIL's index metadata (cloud based) impact speed? I assume that this will also cause an issue if the internet connection goes down?
Network
Written by
Kent Lewis
Updated over a week ago
Does AVAIL impact network or computer performance?
Written by
Kent Lewis
Updated over a week ago
Does AVAIL require me to install any network infrastructure (i.e. servers, database files) or to move my files somewhere other than where they currently are?
AVAIL's impact on your network
Written by
Kent Lewis
Updated over a week ago
Data
Can you open the folder where files are contained (right click to open folder)?
AVAIL's impact on your file system -- NONE
Written by
Kent Lewis
Updated over a week ago
Self Healing Links, Tags, Comments
“Relink” a piece of content that has been changed or moved.
Written by
Kent Lewis
Updated over a week ago
Do I have to re-index a file if I’ve just modified it (ie, i’ve opened it, changed it, and re-saved in the same location without renaming it)?
Changing files in channels
Written by
Kent Lewis
Updated over a week ago
What is a key value pair?
AVAIL basics, tags, metadata
Written by
Kent Lewis
Updated over a week ago
Can I share files (Share Channels) with a third party using AVAIL?
Sharing files with people outside your plan.
Written by
Kent Lewis
Updated over a week ago
Does it work with my cloud storage (e.g. Dropbox, S3, Box, etc.)?
External storage
Written by
Kent Lewis
Updated over a week ago
Do I have to reindex the folder if I add new files to the folder?
Updating channels in AVAIL
Written by
Kent Lewis
Updated over a week ago
Data (all)
All the questions and answers you might have about publishing data in AVAIL.
Written by
Kent Lewis
Updated over a week ago
Can we access our metadata if we decide to stop using AVAIL?
What happens to my data if I am no longer a customer
Written by
Kent Lewis
Updated over a week ago