AVAIL will employ the following Service Level Agreements for responding to Software Errors and Service Interruptions. AVAIL service availability goal is 99.9% uptime per year not including scheduled maintenance.

  • Telephone Support: +1 859.963.1616      9am – 5pm EST Mon-Fri
  • Email Support: support@getavail.com      9am-5pm EST Mon-Fri
  • Service Requests: 0-8 hours      9am – 5pm EST Mon-Fri
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